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Modern process-based auditing is about ensuring that systems are effective and address customer needs. An ineffective audit can have severe consequences, resulting in process failure, customer satisfaction and regulatory non-compliance. With this highly interactive two-day course, based around a very realistic case study, we will illustrate the necessary skills to assess and report on the conformance and implementation processes based on ISO 9001:2015, providing the knowledge and skills required to audit with confidence.
This course is designed to outline the skills and knowledge required to implement a successful audit based on ISO 9001:2015. Delegates will learn how to initiate an audit, prepare and conduct audit activities, compile and distribute audit reports and complete any follow-up activities. The course covers the complete life cycle of an internal audit, including the planning, conducting, reporting, and follow-up stages. It covers the knowledge that an effective auditor must possess, as well as the skills that are needed for a successful audit.
This course aims to equip delegates with the skills and knowledge they need to perform an internal audit based on ISO 9001:2015.
This is a two day course.
Who Should Attend
This course is ideal for a variety of staff involved with ISO 9000:2015, including any staff or management responsible for the auditing, maintaining and supervising of ISO 9001 in their organisation. It is also of interest to anyone who wishes to understand and get the maximum benefit from internal QMS audits.
It is advised that candidates attend the ISO 9001: 2015 Foundation Course (Quality Management Systems) before attending this course. This is a one day course which we have scheduled before the Internal Auditor course - click here for more information/dates for this.
If you have prior knowledge of Management Systems, The PDCA cycle, Quality Management & knowledge of ISO 9001 standards then this will be deemed acceptable. If you do not hold the Foundation Certificate, however, you will be asked to complete some pre-course reading, which will then be assessed by the trainer on the first day of the course.
This course is designed to cover the complete life cycle of an internal audit, including the planning, conducting, reporting and follow-up stages, and works through these step-by-step. The course is based on a realistic case study, which allows delegates to try out and refined their auditing skills at every stage. The course also covers the knowledge that an effective orator must possess.
The course is assessed on the basis of progress throughout the course, as well as a 30 minute written test at the end of the course.
This course provides a valuable insight into the internal auditing process for compliance with ISO 9001:2015, which is useful both for auditors and managers within a team who wish to ensure compliance with ISO 9001: 2015.
Delegates will receive comprehensive course manuals including reference materials.
In order to obtain certificates for this course, the candidate have to pass the examination at the end of the course. A “Certificate of Achievement” will be issued to the candidates that have successfully passed the exam. The candidates that fail the examination will need to resit the examination within 12 months in order to obtain the Certificate of Achievement.
Candidates who do not pass the final examination are invited to resit within 12 months of completion of the original course.