ISO 9001:2015 Foundation & Internal Auditor Course

Foundation & Internal Auditor Course – 3 Day

ISO 9001:2015 Foundation (Quality Management Systems) Day 1

Ideal for auditors, consultants, employers and managers, this course provides the required knowledge to understand ISO 9001 and the basic concepts and terminology around quality management.

The course is delivered in an engaging and interactive manner, introducing learners to the benefits that integrating the ISO 9001:2015 standard can bring. As this standard becomes the minimum expectation for quality systems, taking part in this course is an evermore worthwhile investment.

Aims and Objectives

This course aims to provide students who have an existing, basic knowledge of, or experience in, quality management with an understanding of the management systems approach and the requirements of ISO 9001, and to provide a basis for students who wish to go on to complete other QMS Auditor Training courses.  It is useful though for anyone, whether an auditor, auditee, consultant, implementer or manager who wishes to understand ISO 9001:2015.

Prerequisites

Students are expected to have the following prior knowledge before attending the course:

Management systems:

• The Plan, Do, Check, Act (PDCA) cycle
• The core elements of a management system and the interrelationship between top management responsibility, policy, objectives, planning, implementation, measurement, review and continual improvement.

Quality management:

• The fundamental concepts and the seven quality management principles (see ISO 9000) of Customer Focus, Leadership, Engagement of People, Process Approach, Improvement, Evidence-Based Decision Making and Relationship Management.
• The relationship between quality management and customer satisfaction.

The commonly used quality management terms and definitions (see ISO 9000):

•  If you have a copy of ISO 9001:2015 please bring this with you to the classroom-based course.

Who Should Attend

Those requiring an introduction to the ISO 9001 family of standards, especially those involved in the design, implementation and management of a QMS.

Content

The ISO 9001 2015 QMS Foundation course is designed to be as interactive as possible, focusing on exercises that allow delegates to experiment with ideas and reach their own conclusions.

The course looks at the history and strategic aspects of ISO 9001 before looking at interpretations of its various requirements.

Subjects covered include:

• The structure of Annex SL
• How ISO 9000, 9001 and 9004 fit together as standards
• The context of an organisation
• How Quality Management systems can benefit a business or organisation
• The process of implementing and maintaining a Quality Management System
• Key definitions contained within ISO 9000
• The structure and seven principles of ISO 9001
• Internal and external interest patterns
• Risk-based thinking and potential for improvement

Course Benefits

After successful completion of this course, learners will be able to understand and explain the purpose and benefits of Quality Management, as well as the structure and content of ISO 9001.

Certification

Each learner will receive a certificate which will be certified by OMS.

ISO 9001: 2015 Internal Auditor (Quality Management Systems) Day 2 & 3

This course is designed to outline the skills and knowledge required to implement a successful audit based on ISO 9001:2015. Delegates will learn how to initiate an audit, prepare and conduct audit activities, compile and distribute audit reports and complete any follow-up activities. The course covers the complete life cycle of an internal audit, including the planning, conducting, reporting, and follow-up stages. It covers the knowledge that an effective auditor must possess, as well as the skills that are needed for a successful audit.

Aims and Objectives

This course aims to equip delegates with the skills and knowledge they need to perform an internal audit based on ISO 9001:2015.

Duration

This is a two day course.

Who Should Attend

This course is ideal for a variety of staff involved with ISO 9000:2015, including any staff or management responsible for the auditing, maintaining and supervising of ISO 9001 in their organisation. It is also of interest to anyone who wishes to understand and get the maximum benefit from internal QMS audits.

Content

This course is designed to cover the complete life cycle of an internal audit, including the planning, conducting, reporting and follow-up stages, and works through these step-by-step. The course is based on a realistic case study, which allows delegates to try out and refined their auditing skills at every stage. The course also covers the knowledge that an effective orator must possess.

The course is assessed on the basis of progress throughout the course, as well as a 30 minute written test at the end of the course.

Course Benefits

This course provides a valuable insight into the internal auditing process for compliance with ISO 9001:2015, which is useful both for auditors and managers within a team who wish to ensure compliance with ISO 9001 2015.

Delegates will receive comprehensive course manuals including reference materials.

Certification

In order to obtain certificates for this course, the candidate have to pass the examination at the end of the course.  A “Certificate of Achievement” will be issued to the candidates that have successfully passed the exam. The candidates that fail the examination will need to resit the examination within 12 months in order to obtain the Certificate of Achievement.